Need Help? FAQs

Delivery Process
Our delivery service takes approximately 3 to 5 days across Pakistan. If you haven’t received your order within this timeframe, please reach out to our support team with your Order ID at @support. You can find your Order ID in the order confirmation email or message sent to you.

Customer Reviews
You can find customer reviews on each product page for your reference. If a product page does not display any reviews, you can contact our @support team to access customer feedback for your satisfaction. We value and securely store all feedback from our customers.

Imported or Local Products
At Elanor.com.pk, we exclusively deal in imported products sourced from reputable suppliers in foreign countries, ensuring authenticity and quality.

Refund or Replacement
For detailed information about our refund and replacement policies, please visit the Refund Policy section on our website.